Mobile App Privacy Notice
QMoney knows the importance of privacy and security of our customers' personal information.
We worth the confidence you place in us to protect your personal information and respect your
right to privacy. While new technologies have intensely changed the way information is
collected, used, and stored, conserving customer trust and the privacy of personal information at
QMoney remains as our core objective. We believe it is important to make clear to our
customers how information is being collected, used, and stored at QMoney, the benefits such
use provides, and the protections put in place against unauthorized access and use. We respect
your privacy and the confidentiality of your personal information, and we appreciate the
opportunity to do business with you.
Our Privacy Principles
We will only collect, transfer, process, and store your personal information with your permission
unless legally required to do so, and will only use such information for the lawful purpose for
which it is required. We will disclose the specific purpose for which we use, request, and store
your personal information. We will also keep a record of that personal information and the
specific purpose for which we collect it. We will not use your personal information for any other
purpose, other than that which we disclosed to you, unless you give us your approval to do so, or
unless we are permitted to do so by law.
Information we collect
We may collect information from you when you opening account with QMoney. We may collect
your name, e-mail address, phone number, and date of birth, gender, residential address, ID
number and TIN number. When onboarding you on our Mobile App service. We collect your
personal information from our core banking system as part of your profile creation in the mobile
app.
We collect information from devices such as mobile phones and tablets about how you interact
with our services and those of our third-party partners and information that allows us to
recognize and associate your activity across devices and services. This information includes
device-specific identifiers and information such as IP address, cookie information, mobile device
and, operating system type and version.
On which legal basis do we collect and use the information we collect?
We collect and use your personal data; 1 to comply with various legal and regulatory obligations,
including prevention of corruption, fraud, money laundering, trade sanctions or the financing of
terrorism, banking and financial regulations, or to reply to an official request from public or
judicial authority, 2 to perform a contract with you or to take steps prior to entering into a
contract with you, and/or 3 to respect your choice if you have consented to the processing
beforehand.